INTERNET

Internet Service Providers

A common phrase that you will hear when shopping for an Internet Service Provider (ISP) is up to, as in a connection speed up to 56K.

There are several methods available to connect your home computer to the Internet. These range in cost from installing a simple modem in your computer for Rs 750/- to spending tens of thousands of of Rupees on optical fiber cable and the associated hardware. As with most other things, the more it costs usually the better (faster in this case) it is. The thing that you need to ask yourself is, is it worth spending Rs. 10,000 per month for a fast Internet connection to surf the web for recipes and do e-mail or can I get by with a Rs 750/- per month service that only provides a 56K connection.

 

Before we get into the various types of services, a few definitions are in order. First off, the speed of an Internet connection or the data transfer rate, is measured in bits per second (bps). Modems will list their connection speed as Kbps (Kilo = thousand) bits per second. The faster services will either be listed as Mbps (Mega = million) or Gbps (Giga = billion). You will also see services described in terms of upstream and downstream data transfer rates. Upstream refers to the rate at which data is transferred from your computer to your ISP. Downstream refers to the rate at which data is transferred from your ISP to your computer. There are a couple different types of wiring that are used for Internet connections that you should be aware of, twisted pair or 10BASE-T (telephone cable) and coaxial cable or 10BASE-2 (cable TV cable). Twisted pair cable simply means that each pair of wires are twisted together, this reduces the amount of interference (called noise) that can affect the signal. Coaxial cable will usually be shielded which means there is a layer of material inside the cable to reduce interference.

 

Modems

A modem (modulator/demodulator) connects your computer to the Internet by modulating the digital signal from the computer to a carrier signal (audio). This audio signal is then sent (via the modem) over your existing telephone line to your ISP. Your ISP will have a modem that your modem is dialed in to that demodulates the signal back to digital, giving your computer the ability to connect to the Internet. The data transfer rate of a modem is limited by the telephone company's bandwidth which is about 3,000 Hz.

 

If you upgraded from a 33.6 Kbps modem to one of the new 56 Kbps modems when they first became available, you seen a rather modest increase in your dialup connection speed at best. Theoretically, the maximum modem speed connection over a standard analog telephone line is approximately 35 Kbps, so a 33.6 Kbps modem connected about as fast as the telephone line would allow. I was getting a 31.2 Kbps connection with my 33.6 Kbps modem and after upgrading to a 56 Kbps modem, I got 31.2 Kbps. Remember what I said about up to.

 

 Lucent Technologies developed the K56flex modem technology that enables a 56K modem to connect at up to 56 Kbps over a standard analog telephone line (53K is about the maximum). This new technology offers faster Internet access without the need to install an expensive ISDN (Integrated Services Digital Network) line. To take advantage of this increased connection speed, the modem that you are using as well as the modem that you are dialing into must have the K56flex technology. What this means to the typical Web surfer is that Web pages that contain graphics, video, and sound files will download much faster.

 

 

If you are purchasing a 56K modem with your new computer, make sure that the modem uses the new K56flex technology or the modem's firmware is upgradeable.

 

For more information on K56flex technology, see The Official 56K Modem Web Site. If you have a 56K modem that is not currently running the K56flex standard and need the firmware upgrade, see the V.90/K56flex Upgrade Central site.

 

ISDN

Like modems, Integrated Services Digital Network (ISDN) use twisted pair cable for the Internet connection. Where the modem uses your current analog telephone line, the telephone company will need to install a new digital line for ISDN. Typically the ISDN service is allocated in 64 Kbps channels, one channel gives you a 64 Kps connection, two channels gives you a 128 Kps connection.

 

DSL

DSL refers to Digital Subscriber Line and is a relatively new technology for home Internet access. DSL uses your existing telephone line, but is able to significantly increase the bandwidth over the lines between your home and the telephone company. This is one of the more attractive alternatives to using a modem, especially if you have two phone lines with one line just for computer use. DSL gives you 24 hour access to the Internet and does not interfere with incoming and outgoing telephone calls. In other words, your computer is connected to the Internet 24-hours per day, you can still use your telephone anytime you wish, and you only need one telephone line! There is a drawback to DSL however, you need to live less than 3 miles from the phone company's main office and the closer you are to the main office, the faster the data transfer rate. Data transfer rates range from 128 Kbps to 8.5 Mbps.

 

Depending on the type of service that your telephone company supports, there are several options for DSL, which include Asymmetric Digital Subscriber Line (ADSL), Consumer Digital Subscriber Line (CDSL), EtherLoop, High Bit-rate Digital Subscriber Line (HDSL), ISDN based DSL (IDSL), Rate Adaptive Digital Subscriber Line (RADSL), Symmetric Digital Subscriber Line (SDSL), and Very High Bit-rate Digital Subscriber Line (VDSL).

 

Cable Modems

If you have cable TV and your cable company supports it, a cable modem may be an option for you. A cable modem uses your existing cable TV cable by allowing you to connect your computer (using a network interface card) to the set-top box that connects your TV to the cable. The upstream data transfer rate for a cable modem is 27 Mbps and around 2.5 Mbps downstream, but this depends on the cable company's connection to the Internet.

 

Wireless

The technology to connect a computer to the Internet via a wireless connection is fairly new. The only wireless connections available at the time of this writing are General Packet Radio System (GPRS) which has connections speeds raging from 56 Kbps to 114 Kbps and Satellite which has a connection speed of 400 Kbps. Future technologies will include Enhanced Data GSM Environment (EDGE) which will be available in 2001 and has a connection speed of 384 Kbps and the Universal Mobile Telecommunications Service (UMTS) which will be available in 2002 that will have a connection speed up to 2 Mbps. Problems with wireless connections are interference, noise problems, and bandwidth limitations.

 

What Type of Configuration Do You Need

Most computer systems, particularly the higher-end models, come in more than one configuration, desktop, mini tower, or tower. The configuration you chose depends mainly on the amount of expansion you plan to do in the future. Most tower configurations tend to have a greater amount of expandability than do desktop models as well as larger power supplies to handle additional internal components, such as multiple hard drives, CD-ROM drives, and tape drives. Also, the amount of space that you have in your office or home needs to be taken into consideration. Tower configurations are made to be placed on the floor (except for the mini tower models), whereas desktop models are made to sit on the surface where the keyboard and monitor are located. Other than expandability and maybe a larger internal power supply, whether the computer is a desktop, mini tower, or tower configuration, its still the same computer.

 

Complete System Bundles

Most stores, including mail order outlets, bundle various types of computer systems with a set of software applications. Some of these bundle deals include a printer, but most do not. If you are thinking about purchasing a bundled system, find out what exactly is included in the bundle as well as the manufacturers and models of the various components, such as the hard drive, modem, monitor, CD-ROM drive and speed, etc. Outlets that have bundled systems that appear to be a lot cheaper than other outlets are cheaper for a reason and usually this reason is not readily obvious. For example, around December 1995, my brother purchased the following bundle from a computer super store for $1349.99:

 

Brand X computer system, 75 MHz Pentium processor, 8 MB RAM, 2x CD-ROM drive, 540 MB hard drive, DOS version 6.20, Microsoft Office version 4.0, Microsoft Windows version 3.10, and an Internet connectivity package.

Besides the 2x CD-ROM drive and the 540 MB hard drive which I doubt were still being manufactured at the time he bought the computer, the software that was included with this bundle was old! DOS version 6.20 was replaced by 6.22 soon after it was released, Microsoft Office had been at version 4.3 for well over a year prior to the time he bought the computer, and Windows was upgraded to version 3.11 at least two years before he made the purchase. And the funniest part of all of this was the phone numbers that were included in the Internet connectivity package, they were no longer in use by the provider and had been given to private individuals!

So the moral of the story is, watch out for these bundled deals, especially if the price seems a bit too good to be true. Make sure you know up front what you are and are not getting for your money.

 

Sources for Information

Based on the type of things you plan to do with your computer, you will have a set of minimum requirements that the software must have in order to do the tasks that you plan to perform at a reasonable or acceptable speed (I define an acceptable speed as being able to do a spell check in a word processing application faster than I can thumb through Webster's Dictionary myself). To find out what types of systems are available, the first place to start is by picking up a copy of one of the many computer magazines on the market or visiting their Web site, such as PC World, PC Magazine, or Byte, or one of the trade newspapers, such as InfoWorld or PC Week. These magazines and newspapers usually have articles comparing the various types and brands of computers as well as other components, such as monitors, modems, printers, and software. But beware, don't put too much into the rating systems that these magazines and newspapers use, since many of the computer manufacturers pay these companies for advertising, I seriously doubt that a magazine is really going to give a system such as IBM, Compaq, or Gateway a very poor rating, would you? Use these ratings as a way to narrow down your list of options.

 

One of the best sources for information is your friends and family members. See if any of them have a system similar to what you want to buy. Check to see if they have had any trouble with their system or have ever tried to get technical support from the system's manufacturer. Also see if they have ever had any compatibility problems with any software applications or hardware. The main things to look for are compatibility problems with the operating system, printers, and CD-ROM drives. If they have had compatibility problems, see what steps they took to get the problems resolved and how long it took to get the system working again. And finally, see if they would buy another computer system from this company.

 

Another good place to check for information is the World Wide Web. Fire up your favorite Web browser, then in the locator field enter a URL in the format www.Company.com, replacing the word Company with the name of the company, such as www.compaq.com (Compaq), www.ibm.com (IBM), www.gateway.com (Gateway), or www.dell.com (Dell). Usually these hardware manufacturers, as well as most of the software and component companies, will have a complete listing of their line of products as well as the specifications.

 

In addition to the World Wide Web, information on the various types of computer systems and software can also be found in the USENET newsgroups. If your Internet Provider gives you access to the USENET newsgroups, you can just click on one of the links below. If your provider does not give you USENET access, these newsgroups are available via the Web at www.remarq.com.